Passenger Feedback
Moments by Category
Category-level breakdown across the fleet. Trends, deltas, and close rates per category.
Top category
Dining
Fastest growing
Loyalty
Most resolved
Wayfinding
Most escalated
Dining
Category breakdown · last 24h
CategoryMomentsShare8h trendΔ vs priorClose rate
DINING
184
38%
↑ 22%
82%
WAYFINDING
107
22%
— 0%
96%
OPERATIONS
87
18%
↓ 8%
71%
BOOKING
58
12%
↑ 14%
78%
LOYALTY
29
6%
↑ 41%
93%
AI QUALITY
21
4%
↓ 18%
100%