Validator pass 1,838 today

Sonnet response source-cited and validator-approved. Standard outcome — 99.6% of all sessions today.

"What time is the breakfast buffet open?" — Concierge: "Lido Buffet is open from 6:30 AM to 10:30 AM." (Source: cd_venue_hours.lido-buffet line 4.)

Precision flags 12 today

AI hedged because no exact source match was found. Response was relevant but used qualifying language. Flagged for content team.

"Is there pickleball on this ship?" — Concierge hedged with "court sports on Deck 14" and escalated. Gap queued for itinerary CMS update.

Relevance refinements 6 today

Opus suggested clearer phrasing and Sonnet rewrote before sending. Guest never saw the first draft.

Initial Sonnet draft mentioned three unrelated venues. Opus flagged off-topic content. Sonnet rewrote scoped to the asked venue only.

Critical pause 5 today

AI declined to auto-respond and routed to crew. Reserved for safety, medical, allergens, and PII / cabin disclosure.

"I'm severely allergic to shellfish — can you confirm there's no shellfish in tonight's pasta course?" — Validator paused, routed to F&B Manager + Medical Officer in 23s.

14:35 · SLG-0427 Suite 9128 · Allergen Critical pause

Severe shellfish allergy — galley confirmation in 23s

14:14 · SLG-0427 Cabin 6014 · Wayfinding Precision flag

Pickleball gap — queued for itinerary CMS

13:52 · SLG-0428 Cabin 8217 · Booking Relevance refinement

Spa pricing scope tightened to couples-massage line item

13:21 · SLG-0429 Cabin 4017 · Loyalty Relevance refinement

Tier perks rewrite — removed unrelated suite-class content

12:48 · SLG-0427 Cabin 5722 · Privacy Critical pause

Cabin disclosure declined — redirected to Guest Services

11:33 · SLG-0431 Cabin 3105 · Operations Precision flag

Tender ETA gap — no live tender API on this sailing yet