Active now
12
conversations open across 5 ships
Validator pass
99.6%
0 hallucinations · fleet · 24h
Median response
2.4s
target ≤ 3.0s · p95 4.8s
Hallucinations
0
today · architectural floor, not a metric
Awaiting crew
1
severe shellfish allergy · galley confirmed
Closed today
8
avg time-to-close 1h 13m
Active Sessions
Live conversations across the fleet right now. Filter by ship, status, or category. Click any row to expand the full transcript with cited sources and validator decisions inline.
- Suite 9128 · SLG-0427 — severe shellfish allergy, galley confirmation in progress
- Suite 7042 · SLG-0427 — top-tier loyalty, low-touch flag respected
- Cabin 7411 · SLG-0428 — Cozumel 4-hour port plan, snorkel booked
Transcripts
Closed conversations with full audit trail and validator decisions. Filter by intent, ship, or outcome category. Every turn is source-cited.
- Gluten-free pasta cross-contamination — direct chef plating noted, guest satisfied
- Atrium Bar wayfinding — Deck 5 mid-ship, 1.4s response
- Privacy decline — couldn't share another guest's cabin, redirected to Guest Services
Citations
Every response resolves to a specific source record. This view is conversation-centric (which conversations cited what); the source-centric counterpart lives at Concierge → Source Citations.
- cd_venue_hours.lido-buffet — 412 citations today
- specialty-italian.allergen-sheet.v3 — 218 citations
- cd_events.debark-schedule.v2 — 89 citations